there's no way to cancel a snapshot, either, so i just have to wait. if it gets stuck forever i guess i'll have to contact vultr
"A snapshot is currently being taken of this instance. This process can take up to 60 minutes to complete."
we're at 30 minutes now. if it takes another half hour, i'm going to need to contact vultr. that will be at 10:40pm my time. this is already the most downtime i've ever had. i really hope it pulls through.